PRIVACY POLICY

1. AGREEMENT TO THIS POLICY

By accessing our Site or using our Services, you consent to this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein. If you do not agree, please discontinue use of our Site immediately.

2. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date. Continued use of our Services after such changes constitutes acceptance of the revised terms.

3. PERSONAL INFORMATION WE COLLECT

We collect information to deliver and improve our Services. The types of data we collect depend on your interactions with our Site:

A. Information You Provide Directly

• Full name, email address, phone number
• Billing and shipping address
• Account credentials and login data
• Payment information (processed securely via third-party providers)
• Messages, inquiries, or reviews you submit

B. Information Collected Automatically

• Device data (IP address, browser, operating system)
• Usage data such as pages visited, time spent, and interactions
• Cookies, pixels, and similar tracking technologies

C. Information from Third Parties

We may receive additional information from trusted partners such as Shopify, payment processors, logistics providers, and analytics tools to ensure secure transactions and enhance customer experience.

4. HOW WE USE YOUR INFORMATION

• To process transactions, fulfill orders, and manage deliveries
• To verify identity and maintain account security
• To communicate updates, support requests, or warranty claims
• To improve and personalize your online experience
• To detect and prevent fraud or misuse
• To comply with legal obligations and maintain regulatory compliance

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and analytics tools to understand visitor behavior, optimize site performance, and serve personalized content. You can adjust cookie preferences via your browser or through the Global Privacy Control (GPC) signal. Disabling cookies may limit certain site functionalities.

6. HOW WE SHARE YOUR INFORMATION

• Service Providers: We share necessary information with partners who process payments, ship orders, or provide marketing/technical support.
• Platform Partners: Shopify and associated apps may access data to maintain store operations.
• Legal Compliance: We may disclose data to law enforcement or regulators if required by law.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the successor entity.

7. USER-GENERATED CONTENT

Reviews, testimonials, or other public content you post may be visible to others. Please avoid sharing personal or sensitive information publicly, as SEMCO is not responsible for content disclosed voluntarily.

8. CHILDREN’S PRIVACY

Our Services are not intended for children under 16. We do not knowingly collect data from minors. If such data is submitted, it will be promptly deleted upon notice.

9. DATA SECURITY & RETENTION

We employ administrative, technical, and physical safeguards to protect your data. All payments are processed via PCI-DSS compliant gateways. Data is retained only as long as necessary to meet operational, legal, or contractual obligations.

10. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access and request a copy of your data
• Request corrections or deletions
• Opt out of targeted advertising or profiling
• Withdraw consent for processing

To exercise these rights, contact us at sales@semcogroup.us. We will verify and respond within the time limits set by applicable law.

11. MARKETING COMMUNICATIONS

You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link. Essential communications such as order updates, invoices, and warranty information will continue to be sent as part of our contractual obligations.

12. INTERNATIONAL DATA TRANSFERS

We operate globally, and your data may be transferred to servers outside your home country. When we do so, we implement legally recognized safeguards such as Standard Contractual Clauses to ensure data protection compliance.

13. COMPLAINTS AND DISPUTES

If you believe we have violated your privacy rights, please contact us immediately so we can address your concern. Depending on your region, you may also have the right to file a complaint with your state or national data protection authority.

14. CONTACT INFORMATION

For questions, privacy requests, or compliance matters, contact:

• Company: SEMCO Equipment Sales
• Address: 300 N Green St, Chenoa, IL 61726, USA
• Email: sales@semcogroup.us

SEMCO EQUIPMENT SALES — Protecting your data. Powering your trust.